Certificate cost may vary. You will be redirected to the host page for cost and payment options.

Getting Started

• Is there a walk-through of a sample course session?

edX Basics

• Who can take an edX course? How do I sign up?

• What if I have a technical problem with registration, login, or course access?

• Are courses accessible to students with disabilities?

• Why haven't I received my activation email?

• How do I make notes in a course?

• Do you have an FAQ page?

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Certificates

• Where can I find my XSeries certificate?

• I passed my course and am on the verified track! Where can I find my certificate?

• What is the deadline to upgrade to the verified certificate?

• Will my Professional Education course have a different certificate?

• Can I start on the audit track and pay and upgrade later in a course?

• Can I get a receipt for my enrollment fee?

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MicroMasters

• What is a MicroMasters Program?

• Can anyone enroll in a MicroMasters program? Are there any eligibility requirements?

• What is the Supply Chain MicroMasters?

• Does every MicroMasters program have a capstone exam or project?

• How do I enroll in a MicroMasters program?

• How much does a MicroMasters Program cost?

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Account

• What if I am having login problems?

• How do I link my account to Google/Facebook?

• What if I did not receive a password reset message?

• Can I change the language of the edX platform?

• What if I forget my password?

• How do I change my Account Settings?

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The Courses

• How do I log in to take an edX course?

• How do I access my course?

• How can I get help or support with my course? How do I contact course staff?

• I can't make a deadline; can I get an extension or early-access to material? How does this affect my grade?

• When does my course start and/or finish?

• Can I mark a place in a course so I can come back later? Like a bookmark?

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Financial Assistance

• Does edX offer financial assistance? Am I eligible?

• What courses offer financial assistance?

• How do I apply for financial assistance?

• I am applying for financial assistance, but I do not see my course in the dropdown list in the financial assistance application.

• How do I know that my application for financial assistance has been accepted?

• What is the deadline to apply for financial assistance?

• See more

For more information, please visit the edX FAQ page.

World Bank Group

The World Bank Group is a vital source of financial and technical assistance to developing countries around the world. We support developing countries through policy advice, research and analysis, and technical assistance. Our analytical work often underpins World Bank Group financing and helps inform developing countries’ own investments. The Open Learning Campus is the World Bank Group's single destination to accelerate development solutions through learning, where anyone can access real-time, world-class development content. It is designed to be a leading, influential space to integrate development learning and knowledge exchange for World Bank Group clients, partners, staff and the general public.

COLLABORATION POLICY

By enrolling in a course on or through eLearnAfrica, you are joining a special worldwide community of learners. The aspiration of eLearnAfrica is to provide anyone with an internet connection access to courses from the best universities and institutions in the world and to provide our learners the best educational experience internet technology enables. You are a part of the community that will help eLearnAfrica achieve this goal. eLearnAfrica depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in eLearnAfrica, you must agree to the Honor Code below and any additional terms specific to a class.

ELEARNAFRICA HONOR CODE PLEDGE

By enrolling in a course, program, or degree hosted on the eLearnAfrica App or Site, I agree that I will:

• Complete all tests and assignments on my own, unless collaboration on an assignment is explicitly permitted.

• Maintain only one user account and not let anyone else use my username and/or password.

• Not engage in any activity that would dishonestly improve my results, or improve or hurt the results of others.

• Not post answers to problems that are being used to assess student performance.

• Abide by any and all requirements of the eLearnAfrica Participants as may regard the expectations of civil or academic behavior or of community standards.

VIOLATIONS

If you are found in violation of the Terms and Conditions or Honor Code, you may be subject to one or more of the following actions:

• Receiving a zero or no credit for an assignment;

• Having any certificate earned in the course withheld or revoked;

• Being unenrolled from a course, learning program or degree program; or

• Termination of your use of the App and/or Site.

• Additional actions may be taken at the sole discretion of eLearnAfrica and eLearnAfrica course providers. 

No refunds will be issued in the case of any corrective action for such violations.

Honor code violations will be determined at the sole discretion of eLearnAfrica, the Partners, or Members. You will be notified if a determination has been made that you have violated this honor code and you will be informed of the corresponding action to be taken as a result of the violation.

CHANGING THE HONOR CODE

Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing the App and/or Site after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.

Effective Date: September 22, 2016